Ensuring Fairness and Transparency in the CRE Industry


CBA's Rules of Professional Conduct help to ensure that our members act in accordance with a strict standard of professional ethics. When you work with a CBA member, you can be confident that your negotiations will adhere to a common code.


In the unlikely event that a commission dispute arises, members can leverage CBA's Arbitration services, a peer-based process designed to quickly and inexpensively settle disputes through Mediation and Arbitration.


PLEASE NOTE: Our arbitration rules have been updated. The updated rules went into effect on November 1, 2022. 


Please contact CBA's SVP, Mary Lyell Larsen, at or 1-800-275-2522 if you have any questions or for further information.